Ordering/Pickup

This page is for the NM-MSSA and SBA assessments.

Online Ordering

The initial ordering window for spring 2025 NM-MSSA ELA, SLA, Mathematics, grades 3-8 and Spanish Reading SBA High School paper-based test materials, starts on Monday, December 2, 2024.

  • The initial ordering window will continue through Friday, January 10, 2025.
  • Paper test materials ordered in the initial ordering window will arrive in districts two weeks prior to testing administration start, by February 28, 2025.
  • The additional ordering window for both NM-MSSA paper test materials and Spanish Reading SBA paper test materials will run from February 24 through April 24, 2025.

How to access the Cognia Online Ordering System

1) Go to (opens in new tab) iServices.
2) Select “New Mexico” from the drop-down menu and click the “Enter” button.
3) Select “Order Test Materials”.
4) Select the Administration from the drop-down menu (for example, Spring 2025 NM-MSSA Test Materials).
5) Follow the prompts to enter your User ID and Password. (Reminder: Your password for online ordering is DIFFERENT from the one for the online portal.)
6) You may now go to the "Orders” tab, select "Create an order" and begin creating your order.

Reminders for NM-MSSA and Spanish Reading SBA Paper-Based Test Materials Ordering

  • There is no cost to LEAs for neither NM-MSSA nor Spanish Reading SBA for this spring 2025.
  • Therefore, there is no need to obtain a purchase order for which an invoice will be generated.
  • Please enter “Spring 2025 NM-MSSA” as the PO# in the required field when entering your order for MSSA test materials.
  • Please enter “Spring 2025 Spanish Reading SBA” as the PO# in the required field when entering your order for SBA test materials.
  • Please contact the Cognia NM Client Care Center Team/Help Desk at 1-877-676-6722 with any online ordering questions.

UPS Pick-Up for SBA Paper Test Materials

Starting with Spring 2025, the UPS pickup process only applies to the Spanish Reading SBA paper test materials, as that is the only assessment for which test materials need to be returned for scoring.

Important Dates

  • Spanish Reading SBA pickup window: March 17, 2025 – April 29, 2025
  • Must schedule UPS pickup via iServices no later than: Monday, April 28, 2025, 1:00PM MT
  • Last day for UPS pickup: Tuesday, April 29, 2025

Options for Returning PBT Materials via UPS

There are three ways you can return your Spanish Reading SBA Paper-Based Testing (PBT) materials:

1) You may schedule your own UPS pickup request via the Cognia’s iServices New Mexico online services site (iServices). This window is open until April 28, 2025. NOTE: Requests placed before 12:00 PM MT (2:00 PM ET) will be scheduled for the following business day. Requests placed after 12:00 PM MT (2:00 PM ET) will be scheduled for the second business day.

2) You may hand off your sealed box of Spanish Reading SBA PBT materials, with the corresponding return shipping (RS) label affixed to the box, to your daily UPS driver, if you have one. If you do this, please be sure to let us know when this happens via e-mail at (opens in new tab)nmtechsupport@cognia.org.

3) You may drop off your sealed box of SBA PBT materials, with the corresponding RS label affixed to the box, at your local UPS store. (This would be your last resort option if none of the above work.) If you do this, please be sure to let us know when this happens via email at (opens in new tab)nmtechsupport@cognia.org.

Scheduling a UPS Pickup for PBT Materials

Please ensure to have your UPS Return Service (RS) Label Tracking # ready when placing your pickup request.

1) Go to (opens in new tab) iServices.
2) Select “New Mexico” from the drop-down menu and click the “Enter” button.
3) Select “UPS Pickup Request”.
4) Select the Administration from the drop-down menu (for example, Spring 2025 Spanish Reading SBA HS Test Materials Shipment.
5) Enter the UPS Tracking Number on your RS Label. This number will start with “1Z0W876A…”
6) You may now click the “Login” button to bring up your pickup information page.
7) Please enter a contact name, number, any special instructions, and a time and date no later than April 29, 2025, for Spanish Reading SBA High School PBT materials UPS pickup.
8) Please confirm the pickup address listed is correct and make any changes if needed.
9) Please enter the number of boxes you have being picked up and click the “Place Pickup Request” button.
10) You will then be directed to a confirmation page that should be printed out for reference in case you have any problems with the pickup.
11) Make sure the box is taped up and the RS label is firmly attached to the box before UPS arrives.

SCHEDULE UPS PICKUP
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