Cognia Service Desk
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CBT Tutorials
Tutorial for Text-to-Speech Functionality During Testing
Tutorials for Online Testing Portal Tasks
Adding Students & Downloading School Rosters
Updated 8/9/2024
Assigning Accessibility Features & Accommodations
Posted 8/29/2024
Certifying Your Site Readiness
Updated 8/9/2024
Creating and Editing Portal User Accounts
Updated 8/9/2024
Manually Creating Classes
Updated 3/17/2025
Creating Multiple Classes Through File Upload
Updated 3/17/2025
Deactivating User Accounts
Updated 7/14/2021
Exporting Student Test Status Reports
Invalidating and Assigning Test Report Codes
Manually Assigning Accessibility Features & Accommodations
Updated 7/14/2021
Printing Student Test Logins
Updated 9/28/2021
Scheduling Test Sessions
Updated 3/17/2025
Scoring Formative Item Sets
Updated 7/14/2021
Transferring Students within a School District
Updated 7/14/2021
Transferring Students between School Districts
Updated 7/14/2021
Uploading & Exporting User Accounts
Updated 7/14/2021
Uploading & Exporting Accessibility Features & Accommodations
Updated 3/17/2025
Tutorials for Online Testing Pre-ID Upload
Uploading Pre-ID Files
Creating and Uploading a Pre-ID file
Posted 8/29/2024
Resolving Pre-ID Errors
Updated 8/9/2024
Tutorials for Accessing Online Reporting Information
Online Reporting Demo for DTCs and STCs
Online Reporting Demo for Teachers
Data Tools
Reporting Basics
Shared Reports
Student Test History Report
Viewing Students by Class