UPS Pick-up

DescriptionDates
NM-ASR, NM-MSSA, and Spanish Reading SBA Paper-Based Test (PBT) Materials UPS Pickup Window:Monday, April 5 – May 11, 2021
Must Schedule UPS pickup via iServices no later than:Monday, May 10, 2021; 1pm MT
Last Day for UPS pickup:Tuesday, May 11, 2021

OPTIONS FOR RETURNING PBT MATERIALS VIA UPS

There are three ways you can return your NM-ASR, NM-MSSA, and Spanish Reading SBA PBT materials:

  1. You may schedule your own UPS pickup request via the Cognia’s iServices New Mexico online services site (iServices). This window is open until May 10, 2021.
    NOTE: Requests placed before 1:00 PM MT (3:00 PM ET) will be scheduled for the following business day. Requests placed after 1:00 PM MT will be scheduled for the second business day.
  2. You may hand off your sealed box of NM-ASR, NM-MSSA, or Spanish Reading SBA PBT materials, with corresponding return shipping (RS) label affixed to the box, to your daily UPS driver, if you have one.
    If you do this, please be sure to let us know when this happens via e-mail at nmtechsupport@cognia.org.
  3. You may drop off your sealed box of PBT materials, with corresponding RS label affixed to the box, at your local UPS store. {This would be your last resort option if none of the above work}
    If you do this, please be sure to let us know when this happens via email at nmtechsupport@cognia.org.

INSTRUCTIONS FOR SCHEDULING A UPS PICKUP REQUEST

Steps for Scheduling a UPS Pickup Request via iServices

(Please ensure to have your UPS Return Service (RS) Label Tracking # ready when placing your pickup request)

  • Go to http://iservices.cognia.org/
  • Select “New Mexico” from the drop-down menu and click the “enter” button.
  • Select “UPS Pickup Request”.
  • Select the Administration from the drop-down menu (for example, Spring 2021 New Mexico Assessment of Science Readiness (NM-ASR).
  • Enter the UPS Tracking Number on your RS Label. This number will start with “1Z0W876A…”
  • You may now click the “Login” button to bring up your pickup information page.
  • Please enter a contact name, number, any special instructions, and a time and date no later than Tuesday, May 11, 2021 for UPS pickup.
  • Please confirm the pickup address listed is correct and make any changes if needed.
  • Please enter the number of boxes you have being picked up and click the “Place Pickup Request” button.
  • You will then be directed to a confirmation page that should be printed out for reference in case you have any problems with the pickup.
  • Make sure the box is taped up and the RS label is firmly attached to the box before UPS arrives.